Polymarket - Trading outage with order submission failures – Incident details

Trading outage with order submission failures

Resolved
Major outage
Started 26 days agoLasted about 2 hours

Affected

Predictions

Major outage from 9:19 AM to 10:47 AM, Under maintenance from 10:47 AM to 10:58 AM

Predictions Trading API (CLOB)

Major outage from 9:19 AM to 10:47 AM, Under maintenance from 10:47 AM to 10:58 AM

Clob Websocket

Major outage from 9:19 AM to 10:47 AM, Under maintenance from 10:47 AM to 10:58 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We will resume trading in 2 minutes currently in cancel only mode.

  • Update
    UTC
    Update

    The team is at the final stages of testing a fix to restore the service. The system is already in post+cancel-only mode.
    It will remain in post+cancel-only for 5 minutes after the service is restored.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.